Thank you for shopping with Mist & Mane!

We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–2 business days after payment has been confirmed.

Delivery Time

Estimated delivery is 8–11 business days within South Africa.

Please note that delivery times are estimates and may vary due to public holidays, weather conditions, or courier delays.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Velora Beauty cannot be held responsible for delays or failed deliveries caused by incorrect addresses provided by the customer.

If you have any questions about your order, please contact our customer support team and we'll be happy to assist you.